The Problem Was File Type
“The issues you’re running into may depend on the file format your are uploading. PNG files will work for all our products but will have padding added on all sides so they may not cover the entire item. JPG’s created with our set dimensions will print full bleed and cover the entire product without needing to adjust.”
“While we allow both kinds of files to be uploaded, the way our system handles each one is a bit different. PNGs are great for clothing because they allow for a transparent background and seamless printing into a garment. On non-apparel items, however, this means that the background color would be dictated by the color you select for the design thumbnail. PNGs are also automatically sized and placed for all non-apparel items.
As you can see on the PNG the image gets resized and placed in the center of the product, no matter if it’s sized correctly or not. With the JPG the design is allowed to cover the entire design.”
Applying the Solution
Here’s how it looked in the Threadless upload screen:
Peace, love and sunshine,